Gaming at 100cic is meant to be enjoyable entertainment. We take our responsibility towards Malaysian players seriously — with real tools, clear limits, and genuine support for anyone who needs it.
The vast majority of 100cic players enjoy sports betting, live casino, and online slots as a form of entertainment — the same way you'd enjoy a night out at Pavilion or catching a live match at Stadium Bukit Jalil. It's leisure. It should be enjoyable, and it should stay that way.
For a small number of players, gambling can shift from entertainment into something more difficult to manage. At 100cic, we take that seriously. We don't wait for problems to escalate. We build responsible gaming tools directly into the platform so that every 100cic player — regardless of whether they think they need them — has the means to stay in control from day one.
Our responsible gaming framework covers three areas: preventing underage access, giving players active control over their own play, and connecting players who need external support with the right resources. All three are treated as non-negotiable operational standards at 100cic, not optional extras.
Ask yourself these questions honestly. If you find yourself answering "yes" to more than two, it may be time to use one of the 100cic player control tools or speak to a support specialist.
This is not a clinical assessment. If you have concerns, please contact the 100cic responsible gaming team or reach out to an external support service.
Every one of these tools is available in your 100cic account dashboard at no charge. You don't need to call anyone or submit a formal request — most can be activated in under a minute.
Set a daily, weekly, or monthly deposit limit on your 100cic account. Reductions take effect immediately. Increases require a 24-hour cooling-off period — a deliberate friction that gives you time to reconsider.
Set a maximum session duration. When your time is up, 100cic will display a notification and optionally log you out. You decide how long a single gaming session can last before you take a break.
Take a structured break from 100cic without committing to permanent self-exclusion. Cool-off periods of 24 hours, 7 days, or 30 days can be activated directly from your account settings.
Permanently or temporarily exclude yourself from 100cic at any time. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period — including by you. 21+
Review your complete gaming and transaction history from your 100cic account dashboard. Seeing your actual spending and session patterns is one of the most effective ways to maintain awareness of your gaming habits.
If you find that bonus notifications or promotional emails increase your urge to play, you can opt out of all marketing communications from 100cic at any time from your account preferences or by contacting support.
The table below outlines how 100cic deposit limits work. All limits apply to MYR deposits made to your 100cic account from any payment method including Touch 'n Go eWallet, Boost, or FPX bank transfer.
Self-exclusion is a serious step and 100cic makes the process straightforward. Here's exactly what happens when you request exclusion from the platform.
Reach out via 24/7 live chat or WhatsApp and state that you wish to self-exclude. Alternatively, email [email protected] with the subject line "Self-Exclusion Request".
Choose a temporary exclusion (minimum 6 months) or a permanent exclusion with no end date. Our team will confirm the period and explain what happens to your account balance.
Your 100cic account will be locked within 24 hours of your request. Any existing balance will be returned to your registered payment method. All marketing communications will cease immediately.
During your exclusion period, 100cic will not accept requests to reinstate your account, regardless of the reason. This is intentional — it protects you during the period when you've identified you need a break.
100cic does not permit access to, or account registration by, any person under the age of 21. This is a firm operational policy that applies without exception across Malaysia and all other markets where 100cic operates.
At the point of registration, every 100cic applicant is required to confirm that they are 21 years of age or older. Where there is any reasonable doubt — based on information provided, payment method ownership, or reported concern — 100cic will require documentary proof of age before the account is activated.
If you are a parent or guardian and you suspect that a minor in your household may have accessed or registered on the 100cic platform, please contact our support team immediately via live chat. The account will be suspended pending investigation and all deposits returned to the funding payment method.
To help prevent underage access, we recommend using device-level parental controls on any shared devices in your home and ensuring that your 100cic login credentials are not accessible to family members under 21.
100cic's in-house responsible gaming team is always available, but sometimes it helps to speak to an independent specialist. The following categories of support are available to players in Malaysia and internationally. Contact details for specific services in your area are available through a web search for the relevant organisation.
National problem gambling helplines provide confidential telephone and online support for individuals and family members affected by gambling-related harm. Available in Malaysia and internationally.
Gamblers Anonymous operates peer support groups for people experiencing difficulty controlling their gambling. Groups meet regularly in Kuala Lumpur, Penang, and Johor Bahru, with online meetings also available.
Professional counsellors specialising in behavioural addictions are available through public hospitals and private clinics across Malaysia. Your GP can provide a referral to an appropriate specialist.
International gaming regulatory bodies publish comprehensive responsible gambling resources, self-assessment tools, and research. 100cic aligns its responsible gaming standards with international gaming authority guidelines.
Set your limits before your next session. Your 100cic account dashboard gives you full control over your deposits, session time, and exclusion options — right now, in a few taps.
21+ 100cic is intended for adults aged 21 and above. Please gamble responsibly.